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Internet providers in Norfolk, VA

1. EarthLink.
99% available in Norfolk
Connection:
Fiber
Download speeds up to
1000Mbps

User Rating (110)◊
View Plans for EarthLink.

Ranked #1 Overall by Highspeedinternet.com customer satisfaction survey for 2021 & 2022.

2. Cox Communications
99% available in Norfolk
Connection:
Fiber
Download speeds up to
2000Mbps

User Rating (705)◊
View Plans for Cox Communications

Limited availability in select areas

3. Verizon Home Internet
99% available in Norfolk
Connection:
5G Home, DSL & Fiber
Download speeds up to
2048Mbps

User Rating(14)◊
View Plans for Verizon Home Internet
1. Cox Communications
99% available in Norfolk
Connection:
Fiber
Download speeds up to
2000Mbps

User Rating (705)◊
Call Now
877-891-9245
or View Plans for Cox Communications

Limited availability in select areas

2. Verizon Home Internet
99% available in Norfolk
Connection:
DSL & Fiber
Download speeds up to
2048Mbps

User Rating(14)◊
Call Now
833-401-1129
or View Plans for Verizon Home Internet
3. Earthlink Business
99% available in Norfolk
Connection:
Fiber
Download speeds up to
1000Mbps

User Rating (110)◊
View Plans for Earthlink Business
4. Zayo Group
12% available in Norfolk
Connection:
DSL, Fiber, Fixed Wireless & Other Copper Wireline
Download speeds up to
1000Mbps

User Rating (1)◊
Learn more about Zayo Group
5. Ooma
50% available in Norfolk
Ooma
Connection:
Wireless LTE
Download speeds up to
100Mbps

User Rating (6)◊
Link not provided
1. Mint
Available in Norfolk
Connection:
Mobile
Mint
4GLTE Speeds may vary

User Rating◊
View Plans for Mint
2. Visible
Available in Norfolk
Connection:
Mobile
Visible
4GLTE Speeds may vary

User Rating◊
View Plans for Visible
3. Cox Communications
99% available in Norfolk
Connection:
Mobile
Cox Communications
5G Speeds may vary

User Rating◊
View Plans for Cox Communications

Limited availability in select areas

4. Verizon Wireless
67% available in Norfolk
Connection:
Mobile
Verizon Wireless
4GLTE Speeds may vary

User Rating◊
View Plans for Verizon Wireless
5. AT&T Wireless
71% available in Norfolk
Connection:
Mobile
AT&T Wireless
4GLTE Speeds may vary

User Rating◊
View Plans for AT&T Wireless

◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey.

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What’s a good internet speed?

Take our quiz to find out how much internet speed you need. Or use our internet speed test to test your current speeds.

0–5 Mbps

Works for:

  • Checking email
  • Streaming music on one device
  • Searching on Google

5–40 Mbps

Works for:

  • Streaming video on one device
  • Video calling with Skype or FaceTime
  • Online gaming for one player

40–100 Mbps

Works for:

  • Streaming HD video on a few devices
  • Multiplayer online gaming
  • Downloading large files

100–500 Mbps

Works for:

  • Streaming video in UHD on multiple screens
  • Downloading files quickly
  • Gaming online for multiple players

500–1,000+ Mbps

Works for:

  • Doing a lot of almost anything

Internet Provider Availability Map

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Learn more about EarthLink.

Learn more about Cox Communications

Learn more about Verizon Home Internet

See internet providers in nearby cities.

Fort Monroe Portsmouth Hampton Poquoson Virginia Beach Chesapeake Rescue Battery Park Newport News Smithfield Seaford Fort Eustis Townsend

Norfolk Residential Internet Coverage

The established community of Norfolk is home to senior citizens, families of differing sizes and ages, and college students. The internet options in this community must meet the needs of these diverse populations.

While fiber internet is available in some parts of Norfolk, Verizon Fios currently only reaches northeastern communities like Willoughby Beach, Ocean View, and North Camellia Acres. Very small areas at the city limits also have fiber coverage.

Through Verizon, standard high-speed DSL internet is provided to all of Norfolk and many outlying suburbs. It reaches southern parts of the city like West Ghent, Ingleside, Poplar Halls, and Lake Terrace.

Much of Norfolk is within the Megapath service area, although northern communities are not in the service area. Service stops just south of Willoughby Beach, Willoughby Terrace, and Lenox. This company does not currently bring internet service to the central neighborhoods of Larchmont, Talbot Park, Colonial Place, and Park Place.

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Summary of Norfolk internet providers

Provider Type Download speeds up to User rating Order online
EarthLink. Fiber 1000 Mbps 4.0/5 View Plans for EarthLink.
Cox Communications Fiber 2000 Mbps 3.5/5 View Plans for Cox Communications
Verizon Home Internet 5G Home, DSL & Fiber 2048 Mbps 4/5 View Plans for Verizon Home Internet

Availability and speeds displayed are not guaranteed and are subject to change.

Technology Type

DSL:

DSL provides internet service via phone cables and is up to ten times faster than dial-up service.

Cable:

Cable provides internet speeds faster than DSL through the same cables used for cable TV.

Satellite:

Satellite internet is widely available, but offers slower speeds due to a far-traveling signal.

Fiber:

Fiber relies on glass strands to relay digital code and is much faster than both DSL and cable.

Customer reviews of internet providers in Norfolk

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Gary G | 01-28-2023

Loses connection on a regular basis.

Was this review helpful? Yes 3 No 1

Verizon

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Eric S | 06-12-2019

The prices are very reasonable and the customer service reps are friendly and try to go the extra mile; however, this experience is a double-edged sword. I'm getting the internet service I pay for (3.1 - 7.0 Mbps, the fastest available here) and I'm on the phone with customer service too often to complain about the slow speeds and the never-ending need to reset or replace my modem. This "enhanced internet" pkg. struggles to handle the demands of 3 phones, 2 computers, and an Amazon Fire stick. For my area, I have only two choices - cheap, slowpoke Verizon or technologically superior, overpriced Cox... I'll take the better technology and possibly inferior customer service which is far less frustrating than watching your TV streams always buffering and your wifi crapping out repeatedly, because it's always been true - you get what you pay for.

Was this review helpful? Yes 16 No 2

Cox Communications

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Moriah C | 12-23-2016

We have had nothing but negative experiences with Cox. The actual internet service is great, but the customer service is severely lacking. We have had several instances when we were told one thing, but another was done. The right hand has no idea what the left hand is doing, and if we had any other internet option available in our area we would be using anyone instead of Cox.

Was this review helpful? Yes 100 No 9
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