What people really say about AT&T
Who knows AT&T better than the people who use it every day? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(3.5/5)
“The service was good—a little expensive but good. Once I hit the second year of service, my bill went up an extra $20 a month.”
–Heather R.
Verified User
(2/5)
“My download and upload speeds are great, but the problem with it is that the service is inconsistent.”
–Christopher M.
(4/5)
“We have internet bundled with phone. Internet is fine. Phone is unreliable –sometimes doesn’t work for outgoing calls, sometimes people who call get no ring tone or busy signal.”
–Brina P.
Verified User
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2426 AT&T customer reviews.
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Laurie K | 03-27-2024
great to deal with and a great idea for. Business And regular customers
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Earnest W | 03-07-2024
Spoke with Anthony today if all representatives was as cool and friendly as this guy things would go smooth for alot of people!!Had a issue he handled it quickly and with ease by far the best person I have ever dealt with since being a AT&T customer!!!
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Aaliyah S | 03-06-2024
My internet company is the best. I would for sure recommend family and friends to this internet company. It has great speed especially for my online education.
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Janna A | 03-06-2024
Has pretty good service and my kids really enjoy it!
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David C | 03-06-2024
Expensive and half the speed of the price
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Anuraj P | 02-21-2024
Good service and support.
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Ashley J | 02-19-2024
We was in Germantown Tennessee today getting my husbands phone fixed at Apple they sent us to AT&T for a sim but my husband was also locked out of his iCloud so Alissa came over to us and told us she would help with everything. She got the sim working and him back into his account with no problems. It was definitely nice to have someone take the time to help us after a crappy day
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Luis G | 02-18-2024
Always consistent speeds!!!
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John R | 02-11-2024
I have been very pleased with the lack of outages in my area. I have both an At&t along with Xfinity (purchased so we hopefully never loose internet). Many of my companies data backups run to my home. So internet for me is extremely vital.
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