Find internet service and providers in Louisiana
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Overview of internet satisfaction and availability in Louisiana
Technically, AT&T has the most coverage in Louisiana with its DSL internet, but AT&T doesn't offer it to new customers. Instead, you can sign up for AT&T's fixed wireless internet or its fiber-to-the-home service (if you can get it). Cox is the second most available wired internet provider with cable and fiber internet, followed by Spectrum (cable, fiber), Xfinity (cable only), and Optimum (cable, fiber). If you can't get wired internet, Verizon and T-Mobile are your next-best options outside getting satellite internet.
Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Louisiana.
That ranks Louisiana 11th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Louisiana
3.8/5 average customer satisfaction rating
11th
national ranking for customer satisfaction
$76.02 average price per payment for internet, per household
89.6% of the time, advertised speeds meet household needs
3.9/5 average customer service rating of internet services
3.8/5 average reliability rating of services state-wide
Population:
4,616,106 people
2.52 average people per household
$47,090 average income per household
40 average age per household
50% of population employed
6% lower than national average
Ranked 45th nationally
12% higher than national average
Ranked 17th nationally
14% higher than national average
Ranked 16th nationally
9% lower than national average
Ranked 45th nationally
Fastest internet providers in Louisiana
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Consolidated Communications | 229.99 Mbps | 237.45 Mbps | 79.99% | View Plans for Consolidated Communications |
| Cameron Communications | 201.2 Mbps | 176.8 Mbps | 100% | View Plans for Cameron Communications |
| Cox Communications | 183.38 Mbps | 16.14 Mbps | 95.73% | View Plans for Cox Communications |
| REV | 179.2 Mbps | 21.61 Mbps | 99% | View Plans for REV |
| Optimum | 161.39 Mbps | 22.22 Mbps | 88.26% | View Plans for Optimum |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 245 Mbps | 87.79% | 53.44% | See all providers for 5G Home |
| Cable | 867.26 Mbps | 52.78% | 80.85% | See all providers for Cable |
| DSL | 410.53 Mbps | 23.38% | 76.42% | See all providers for DSL |
| Fiber | 2989.76 Mbps | 83.51% | 73.97% | See all providers for Fiber |
| Fixed Wireless | 131.41 Mbps | 48.56% | 72.74% | See all providers for Fixed Wireless |
| LTE Home | 150 Mbps | 1.25% | 98% | See all providers for LTE Home |
| Satellite | 128.29 Mbps | 99.46% | 98.11% | See all providers for Satellite |
Best cities for internet in Louisiana
Cities in Louisiana with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Gretna | 250.04 Mbps | 96.32 Mbps | 89% | AT&T |
| Abbeville | 237.71 Mbps | 25.48 Mbps | 62% | Cox Communications |
| Bossier City | 196.46 Mbps | 71.21 Mbps | 60% | AT&T |
| Gonzales | 184.23 Mbps | 103.07 Mbps | 63% | Cox Communications |
| Hammond | 173.1 Mbps | 28.5 Mbps | 80% | Spectrum |
| Zachary | 173.05 Mbps | 132.74 Mbps | 68% | Cox Communications |
| Prairieville | 171.48 Mbps | 94.21 Mbps | 81% | AT&T |
| Metairie | 170.98 Mbps | 83.23 Mbps | 86% | AT&T |
Gretna is the best city in Louisiana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Abbeville and Bossier City also earn top rankings, according to our data.
The most connected cities in Louisiana
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| New Orleans | 380,408 | 100% | 100% | 100% |
| Baton Rouge | 225,500 | 100% | 100% | 100% |
| Shreveport | 186,183 | 100% | 100% | 100% |
| Lafayette | 121,706 | 100% | 100% | 100% |
| Metairie | 140,046 | 100% | 100% | 100% |
| Bossier City | 62,971 | 100% | 100% | 100% |
| Lake Charles | 82,430 | 100% | 100% | 100% |
| Monroe | 47,631 | 100% | 100% | 100% |
New Orleans is the most internet-connected city in Louisiana. New Orleans makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of New Orleans's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Baton Rouge and Shreveport also make it to the top of our list.
Top cities in Louisiana
New Orleans
Population: 380,408
Median income: $41,193
113.76 Mbps
avg. download speed
45.4 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Baton Rouge
Population: 225,500
Median income: $56,248
146.66 Mbps
avg. download speed
58.66 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Shreveport
Population: 186,183
Median income: $48,720
133.5 Mbps
avg. download speed
50.88 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.