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Find internet service and providers in New Jersey

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Overview of internet satisfaction and availability in New Jersey

Verizon and Xfinity are the most available internet providers in New Jersey. For now, Verizon's fastest fiber plan is limited to Glassboro, while the most you'll get from Xfinity's cable internet is 2,000Mbps. Optimum has cable internet where Xfinity doesn't and some fiber internet with speeds up to 5,000Mbps. Spectrum and Brightspeed bleed in from New York and Pennsylvania but claim just a small northern part of the state. Fixed wireless and satellite internet are your only options if you can't get wired internet.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in New Jersey.

That ranks New Jersey 44th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in New Jersey

 3.6/5 average customer satisfaction rating
 44th national ranking for customer satisfaction

$82.79 average price per payment for internet, per household

91.6% of the time, advertised speeds meet household needs

3.5/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
8,870,685 people

2.66 average people per household

$98,353 average income per household

43 average age per household

60% of population employed

92

6% higher than national average

Ranked 4th nationally

99

32% higher than national average

Ranked 3rd nationally

100%

15% higher than national average

Ranked 1st nationally

88%

12% higher than national average

Ranked 3rd nationally

Average download speed
176.7 Mbps

31.71% higher than national average
Ranks 2nd nationally

Average upload speed
61.4 Mbps

8.28% lower than national average
Ranks 15th nationally
Compare your speed to the New Jersey average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in New Jersey

Provider Avg download speed Avg upload speed Availability Order online
Verizon Home Internet 208.62 Mbps 135.15 Mbps 98.68%
Spectrum 197.86 Mbps 24.44 Mbps 48.9% View Plans for Spectrum
XFINITY 181.9 Mbps 20.22 Mbps 95.78% View Plans for Xfinity
Planet Connect 180.75 Mbps 181.33 Mbps 70.34% View Plans for Planet Connect
Optimum 161.04 Mbps 48.58 Mbps 88.26% View Plans for Optimum
100% of people in New Jersey have access to 100Mbps or faster broadband, ranking 1st nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 264.08 Mbps 100% 71.98% See all providers for 5G Home
Cable 1167.1 Mbps 68.95% 95.24% See all providers for Cable
DSL 45.96 Mbps 97.56% 96.56% See all providers for DSL
Fiber 2386.66 Mbps 98.56% 87.22% See all providers for Fiber
Fixed Wireless 180.51 Mbps 10.67% 62.79% See all providers for Fixed Wireless
Satellite 141.71 Mbps 92.65% 94.4% See all providers for Satellite

Best cities for internet in New Jersey

Cities in New Jersey with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Ridgefield Park 316.13 Mbps 114.7 Mbps 63% Verizon Home Internet
Martinsville 304.93 Mbps 44.38 Mbps 90% Optimum
Paramus 302.83 Mbps 130.86 Mbps 62% Optimum
Passaic 272.04 Mbps 163.75 Mbps 63% Verizon Wireless
Florence 261.59 Mbps 21.1 Mbps 100% XFINITY
Short Hills 249.1 Mbps 121.84 Mbps 81% Verizon Home Internet
Williamstown 247.12 Mbps 41.48 Mbps 100% Verizon Home Internet
Hasbrouck Heights 243.24 Mbps 87.28 Mbps 76% Verizon Home Internet

Ridgefield Park is the best city in New Jersey for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Martinsville and Paramus also earn top rankings, according to our data.

The most connected cities in New Jersey

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Trenton 90,055 100% 100% 100%
Newark 307,355 100% 100% 100%
Jersey City 287,899 100% 100% 100%
Paterson 157,864 100% 100% 100%
Clifton 89,451 100% 100% 100%
Camden 71,799 100% 100% 100%
Tinton Falls 19,180 100% 100% 100%

Trenton is the most internet-connected city in New Jersey. Trenton makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Trenton's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Newark and Jersey City also make it to the top of our list.

Top cities in New Jersey

Newark

Population: 307,355

Median income: $44,179

152.06 Mbps
avg. download speed

80.13 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Cogent Communication

Jersey City

Population: 287,899

Median income: $69,124

150.93 Mbps
avg. download speed

77.88 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Starry Internet

Paterson

Population: 157,864

Median income: $53,254

211.77 Mbps
avg. download speed

116.12 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

New Jersey FAQs

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